1. Our deliveries are done using reputed couriers. As soon as your order is dispatched, you will receive an email with your package’s tracking number as well as the name of the courier company that is processing your order. You can use the tracking number to track the status of your package on the courier company’s website.
2. We accept orders throughout India and ship throughout the country.
3. We dispatch most orders within 1-3 business days (i.e. excluding Sundays and public holidays). We endeavor to dispatch all orders within 5 working days of the order received date
4. In case of large orders, we may ship part deliveries. This means that different parts of your order may have simply been shipped from our different warehouse locations. However, we charge the customer for shipping only for the first package.
5. We have standard shipping charges for most addresses. A flat Rs.80 charge is applied to all orders below Rs.500, while there is free shipping for all orders above Rs.500.
6. We package our products in boxes, Each individual product safely secured with additional bubble wrap or paper cuttings. We pride ourselves on the quality of our packaging. Till date, we have received minimal complaints about damaged products due to our packaging.
7. We do not ship outside India, currently. However, we are working on starting international delivery as soon as possible.
8. We do not currently have our own retail outlet, but you can get our products through our authorized re-sellers.